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Frequently Asked Questions


How can I get my online purchases?
2 options : DELIVERY or PICK UP at out outlets. 

We DELIVER to selected areas in Klang Valley at the moment, please check our covering area HERE.

You can also PICK UP your orders from our outlets that nearest to you, please check HERE for outlets addresses.


How can I expect my orders?
For Order received before 5pm. Will be processed the next working day.

Bake@Polymart e-Store operating hours :

MONDAY to SATURDAY 9am to 6pm


Do you accept Cash on Delivery?
Unfortunately No, all the payment transactions need to be performed upon checkout.


What are the delivery hours?
Our delivery hours are between 11am and 7pm, Monday to Saturday (excluding Public Holidays).


Can I cancel / amend my order?
Unfortunately no, you are NOT allowed to cancel or amend once order is placed. So you are strongly advised to check your items before check out.


What happens if something is out of stock?
If an item in your order is out of stock, we will call or message you with suggestions to replace it with a similar item or option to cancel the item. If you choose to cancel the item, we will refund the missing item.


Should you have any more question, please feel free to contact us via EMAIL , WHATSAPP. We are ready to serve you.




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